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Making Patient Experience Our Priority


UK HealthCare Markey Cancer Center

As the only cancer center in Kentucky designated by the National Cancer Institute, the UK Markey Cancer Center plays an integral role in our community’s fight against the disease. Continuous improvement is critical to the institution in order to maintain the level of care its patients expect and deserve.

JRA Architects partnered with the Center to reimagine its space to accommodate the facility’s increasing patient visits - now totalling over 100,000 per year - and to improve the patient experience and outcomes during such difficult times.


“Our recent expansion was unusually complex because of factors such as space constraints, proximity to ongoing clinic operations, and technology requirements. I cannot say enough positive things about my experience with JRA as their professionalism and expertise helped make the process smoother than I ever anticipated.”

Marcus E. Randall, MD, FACR, FASTRO
Markey Foundation Endowed Chair
Professor and Chair, Department of Radiation Medicine
University of Kentucky College of Medicine


Elevate The Patient Experience

Create a space to better meet the emotional needs of patients and families while upgrading technologies to more effectively fight cancer.

Benchmark Against World-Class Facilities

JRA and Markey Cancer Center stakeholders toured peer facilities across the country exploring best practices to better inform our design and planning decisions.

Uninterrupted Operations During Construction

Maintain the facility’s seamless workflow and care through diligent planning in advance of the construction phase which included consideration of materials to ensure patient and staff safety.

Integrate The Latest In Technology

Given the critical nature of cancer care, JRA and the Center researched cutting edge equipment including the purchase and installation of the newest linear accelerators (Halcyon) in the industry.

What resulted is a space where cancer patients begin their roads to recovery.

Space Planning

The redesigned floor plan affords doctors and staff the most efficient workflow to help ensure quality care.


JRA’s expertise in healthcare, through the design of similar cancer care spaces, expedited and facilitated a complex project with no margin for error.

User-Centered Design

A collaborative orientation phase which included patients, staff and doctors uncovered the wants and needs of all parties to better inform our approach to design.

The Markey Cancer Center Renovation Included Many Challenges...

Given the location of the facility - situated between two existing buildings, the campus fiber communications duct, and an existing underground tunnel - extreme care was taken to allow patients uninterrupted access to their healthcare.

With the integration of new technology and cutting-edge cancer-fighting equipment, extensive research was undertaken to ensure a smooth transition resulted.

Specifying the appropriate high-density concrete and other safety-enhanced materials were imperative to ensure protection for patients and caregivers alike.

But what inspires us most is

knowing these efforts will help those in our community fighting to get their lives back.


“We have deep healthcare experience at JRA, and we love all of the work we take on. But given the battles the patients at the Markey Cancer Center face everyday made this success truly special for me.”

Mike Nett
AIA, Principal, JRA Architects

At JRA we celebrate better patient experiences and better patient outcomes. Ready to start a conversation about your healthcare project?